Support Center

We're here to help you get the most out of xHabit. Find answers to common questions or contact our support team.

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code.bm.ksglu@gmail.com

FAQ

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Troubleshooting

Solve technical issues step by step

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Frequently Asked Questions

Troubleshooting Guide

Notifications Not Working

1. Check that notifications are enabled for xHabit in iOS Settings > Notifications

2. Ensure "Allow Notifications" is turned on within the app settings

3. Restart the app and check if notification permissions are granted

4. If issues persist, try restarting your device

Data Not Syncing Between Devices

1. Ensure you're signed in to the same iCloud account on all devices

2. Check that iCloud is enabled for xHabit in iOS Settings > [Your Name] > iCloud

3. Force close and reopen the app on both devices

4. Wait a few minutes for sync to complete, especially on slower connections

App Crashes or Performance Issues

1. Update xHabit to the latest version from the App Store

2. Restart your device to free up memory

3. Ensure your iOS version is up to date

4. If problems continue, delete and reinstall the app (data will be restored from iCloud)

Lost Data or Habits

1. Check if you're signed in to the correct iCloud account

2. Wait for iCloud sync to complete (may take several minutes)

3. Force close and reopen the app

4. If data is still missing, contact our support team immediately

Still Need Help?

Our support team is here to help you resolve any issues with xHabit. We typically respond within 24 hours.

Contact Information

🏢 Company: MKSF LTD

Suite 8805 5 Brayford Square

London, E1 0SG, United Kingdom